African Journal of
Marketing Management

  • Abbreviation: Afr. J. Mark. Manage.
  • Language: English
  • ISSN: 2141-2421
  • DOI: 10.5897/AJMM
  • Start Year: 2009
  • Published Articles: 160

Full Length Research Paper

Evaluation of customer satisfaction with services of a micro-finance institution: Empirical evidence from Women Association for Social and Economic Gain customers’ in Togo

Eddy BALEMBA Kanyurhi
  • Eddy BALEMBA Kanyurhi
  • Department of Finance and Management, Université Catholique de Bukavu (DR Congo), P. O. Box 02, Cyangu, Rwanda. Faculté Warocqué d’Economie et de Gestion, Université de Mons, Belgique
  • Google Scholar


  •  Accepted: 31 January 2013
  •  Published: 28 February 2013

Authors

Eddy BALEMBA Kanyurhi
Department of Finance and Management, Université Catholique de Bukavu (DR Congo), P. O. Box 02, Cyangu, Rwanda. Faculté Warocqué d’Economie et de Gestion, Université de Mons, Belgique

Corresponding Author Email: [email protected]