International Journal of
Library and Information Science

  • Abbreviation: Int. J. Lib. Inf. Sci.
  • Language: English
  • ISSN: 2141-2537
  • DOI: 10.5897/IJLIS
  • Start Year: 2009
  • Published Articles: 240

Full Length Research Paper

Effective communication in academic libraries: An imperative for knowledge delivery

Elizabeth I. Ifidon*1 and Richard N. C. Ugwuanyi2
1Ambrose Ali University Library, Ekpoma, Nigeria. 2Nnamdi Azikiwe Library, University of Nigeria, Nsukka, Nigeria.
Email: [email protected]

  •  Accepted: 05 July 2013
  •  Published: 31 August 2013

Abstract

 

This paper highlights briefly the position of effective communication in academic libraries vis-à-vis prompt knowledge delivery. Definitions of the concepts of effective communication, academic libraries, and knowledge delivery are also given. The importance of effective communication in academic libraries is discussed. These include decision-making and knowledge delivery enhancement. The paper discusses also the factors militating against effective communication. Such factors are the presence of ill health, use of closed words, information overload, etc. In order to assuage the impact of the militating factors or barriers to communication, several points are raised and explained. They include the use of face-to-face communication, avoidance of credibility gap, being sensitive to the feelings and needs of others while communicating.

 

Key words: Academic library, effective communication, knowledge delivery, communication in library.