July 2015

The moderating effect of alternative job opportunity on the transactional leadership-turnover intention nexus: Evidence from the Ghanaian banking industry

The concept of employee turnover intention has been of great concern to corporations due to the severe cost implications it has on the bottom line of businesses. Interestingly, research has established appropriate leadership behaviours as effective means of mitigating the consequences of this phenomenon. Most of these studies were however done outside Ghana, with emphasis on transformational leadership and other styles...

Author(s): Albert Amankwaa and Olivia Anku-Tsede

July 2015

Challenges of design, production and marketing department interface and customer satisfaction

This study examines the challenges of the interface of design, production, marketing and customer satisfaction in relation to product quality. In product development process there is linear function relationship whereby, when one unit completes its assignment, it hands over to another unit until the product is finally lunched into the market. In another, there is a simultaneous relationship in which all the units...

Author(s): Egboro Felix