October 2011
Lean and digitize sourcing
Recently, lean six sigma has been applied to the service context. In the literature, there is no strong empirical evidence to clarify how lean six sigma can be applied in sourcing, where there is an extensive use of information technology and communication (ICT) systems. This study presents a methodology to streamline and digitize processes in order to reduce waste. It does that by using an approach indicated...
October 2011
The state of e-government readiness in Africa: A comparative web assessment of selected African countries
This paper surveyed the level of preparedness of selected African governments in using information and communication technologies to enhance the range and quality of services provided to the citizen; and determined the extent of, and continuous improvement efforts of African leaders towards the attainment of connected government. Data for the study was a secondary data adapted from the Internet. The UN global...
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