Abstract

In a constantly changing global business environment, multiculturalism and diversity are becoming important discussion topics for multinational corporations. Moreover, these topics have witnessed increased attention as globalisation is affecting all facets of the economy. This paper presents findings of a study of multiculturalism and diversity in multinational corporations (MNCs) in Singapore. Highlighted are outcomes of a survey about understanding employees’ perceptions of multiculturalism and diversity, understanding employees’ opinions of the relationship between multiculturalism and productivity, and identifying perceptions of benefits (or non-benefits) of these factors in the workplace.  One hundred sixty-four employees of MNCs in Singapore were selected for this study. The questionnaire method of data collection was used and hypotheses were analysed using the chi square, cross-tabulations, coefficient of correlations, and regression analysis techniques. The findings revealed a strong relationship between employees’ perceptions of a multicultural and diverse workforce and individual and organisational productivity. Additionally, an organizational culture that encourages diversity and employee involvement as well as creates a sense of ownership and responsibility is important for the management of a successful, diverse, and happy workplace. The findings suggest that managers of MNCs need to be proactive in their approach to addressing multiculturalism and diversity.

Key words: Multiculturalism, diversity, multinational corporations, workforce, employees’ perceptions.