African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4194

Full Length Research Paper

An e-service quality assessment of house rental websites based on the Kano model and Multiple Criteria Decision Making method (MCDM) in Taiwan

Chen-Yi Hsu*
  • Chen-Yi Hsu*
  • Department of International Business, Kainan University, Taoyuan, 33857, Republic of China.
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Szu-Ching Shih
  • Szu-Ching Shih
  • Department of International Business, Kainan University, Taoyuan, 33857, Republic of China.
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  • Google Scholar


  •  Received: 24 February 2016
  •  Accepted: 31 May 2016
  •  Published: 28 July 2016

CrossRef Citations (2)

See more citations on Google Scholar
1.
Multi-Criteria Decision-Making Models for Website Evaluation
2.

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This article is published under the terms of the Creative Commons Attribution License 4.0

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