April 2009
AFRICAN JOURNAL OF BUSINESS MANAGEMENT: TWO YEARS ON
This report provides a review of papers published in the African Journal of Business Management since it debuted in February 2007. This two-year report card covers the period between February 2007 and February 2009. Overall a total of sixty-five papers have appeared in AJBM since then and most have been based on qualitative research. A number of papers have covered many...
April 2009
Ethics in school administration
Ethics is a concept about moral values and rules. The principals’ ethical leadership is of great importance regarding the educational organizations. The most important responsibility of school principals is to have an ethical perception of school administration. This paper presents a conceptual framework about ethics in school administration. School principals have certain responsibilities and they have...
April 2009
Evaluation of customer handling competencies of Ethiopian employees’
Service quality has become essential for the survival of service companies to attract and retain customers in the present day’s fiercely competing business world. Competent employees are the key to deliver excellent quality services, this study mainly focuses on evaluation of customer handling competencies of Ethiopian employees’ which is an imperative to maximize customer satisfaction.Data for...
April 2009
Micro finance and poverty reduction in India (A comparative study with Asian Countries)
The dynamic growth of the microfinance industry has been promoted not only by market forces but also by conscious actions of national governments, Non-Governmental Organizations (NGOs), and the donors who view microfinance as an effective tool for eradicating poverty. The powerful push behind this huge and increasing support for microfinance indicated that national economic and social impacts are significant...
April 2009
Motivation-related values across cultures
There has been general upsurge in cultures and managerial research in the last decades or so. Despite this fact, empirical studies on culture dimensions to management practices across cultures have been limited in numbers and scope. In Africa, for example, we have very limited knowledge about its cultural values and the consequences it poses for motivation. In order to address this very crucial and important...
April 2009
Impacts of wrong financial decisions on collapse of an empire: The Ottoman case
Certain attitudes and moves, otherwise and other times considered to be insignificant, turned out to be significantly determinant in various events throughout the world history. There are eras where financial activities and money play deterministic roles for social, political and military events and actions. In this study, it is aimed to analyze approximately the last 80 years of Ottoman empire lasted for...
April 2009
“Customers’ expectations towards car in an unorganized environment- A factoral analysisâ€
The aim of this paper is to make a correlation analysis of the responses of customers regarding various attribute ratings of a car. Further it also seeks to determine the underlying benefits consumers are looking from a new generation car by classifying them according to their relative importance they put in the attribute ratings by the method of principal component analysis. From the study it has been...
April 2009
A fuzzy multi-criteria decision making approach for supplier selection in supply chain management
In the recent years, supply chain management (SCM) has gained immense importance since enterprises are now competing on supply chain rather than manufacturing or service operations. One of the key strategic considerations in the supply chain is supplier selection problem. The supplier selection problem is a multi objective problem involving both qualitative and quantitative factors. These factors and...
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