The purpose of this study was to assess the effectiveness of transitional justice processes in Zimbabwe using a case of the National Peace and Reconciliation Commission (NPRC). The NPRC is the first Commission constitutionally mandated to implement the transitional justice processes in Zimbabwe. The research employed a qualitative research methodology and a case study design of the NPRC was used. Purposive sampling method was used to identify research participants. Data was collected using key informant interviews and documentary analysis. The research participants were drawn from the NPRC and Non-Governmental Organizations (NGOs). The findings of the study showed that the NPRC was far from meeting its mandate as enshrined in the Constitution of Zimbabwe (2013) and the NPRC Act. The key issues of transitional justice include reparations, prosecutions, and truth telling. The major challenges noted included financial, political, and lack of visibility at grassroots levels.
Key words: National peace and reconciliation commission, transitional justice, peace building, national healing, violence, operation restore order, citizens.
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