Abstract

Intra-organizational auditing of human resource (AHR) evaluates personnel skill inventory in the organization towards identifying workers’ potential and capabilities for desired output. Thus, it is mandatory that such evaluation of Accredited Social Health Activists (ASHAs) by respective Auxiliary Nurse Midwives (ANMs) could explore output components. The objectives of this study were to (1) obtain quantitative assessment of ASHAs by respective ANMs for pre-identified job competencies, namely, work aptitude, work culture and community involvement; (2) study the relationship between various attributes and socio-demographic factors with the overall job competency of the ASHAs. Twelve attributes for ASHAs’ AHR on a 3-point Likert scale, designed by 4 experts, were selected through factor analysis after pretesting and clubbed into three job-competency groups, namely, five attributes for ‘work aptitude’ evaluation, four for ‘work culture’ and three for ‘community involvement’. The 42 ANMs of Harahua block, Varanasi were trained by the researcher using a Fish Bowl Technique for homogeneous decision making while recording response to the attributes. The intra-organizational AHR was conducted by them on 209 ASHAs. In order to study the correlations, information from 97 ASHAs was collected. Less than 50% score was obtained by 28.2% of the ASHAs. ‘Self-initiative’ was observed to be significantly poor (<0.01). ‘Situation adaptability’ and ‘programme compliance’ differed significantly from ‘attendance’ and ‘punctuality’. ‘Leadership’ and ‘community relationship’ scores had significant difference (p=0.002).

Key words: Intra-organizational human resource audit, skill inventory of ASHA.