Educational Research and Reviews

  • Abbreviation: Educ. Res. Rev.
  • Language: English
  • ISSN: 1990-3839
  • DOI: 10.5897/ERR
  • Start Year: 2006
  • Published Articles: 2009

Article in Press

Total Quality Management in Education (3rdEd.) Edward Sallis, 2002: 176 pages, London: Kogan Page Ltd, $14.90-46.16.

KNIDU AYECHEW AYENALEM, Samuel Zinabu Desta

  •  Received: 02 May 2024
  •  Accepted: 08 July 2024
This paper reviews Edward Sallis's book "Total Quality Management in Education" highlighting its positive aspects like written in comprehensible English, emphasis on education quality, leadership importance, and self-assessment checklist. However, the book has certain drawbacks, including inadequate explanation of the concept of quality, over-split and repetitive chapters and topics, overlooking the philosophical underpinnings of TQM, and unrevealing the potential challenges and limitations of TQM. Despite these, it is considered a valuable resource for improving education quality, suitable for educators, leaders, researchers, students, and policymakers seeking a quality management framework.

Keywords: Gurus, leadership, philosophy, self-assessment, teamwork